The hotel offers amenities for your comfortable stay and unforgettable experiences
Inviting Pool Area
The indoor swimming pool was beautifully designed and directly accessible from our room, making for a delightful experience.view full review
Satisfying Breakfast
The breakfast buffet offered a nice variety, especially the Nasi Lemak, which was both delicious and filling for just RM15.view full review
Spacious and Unique
The elongated shape of our room provided ample space to relax, complementing the clean floors and tidy bathroom.view full review
Ample Parking Space
The hotel offers a spacious and easily accessible parking area, making our check-in and check-out very convenient.view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Baiduri 1,
Malacca,
Malaysia,
75000,
Melaka
Map view
Jalan Baiduri 1,
Malacca,
Malaysia,
75000,
Melaka
City landmarks
Landmark
A Famosa
2.2
km
Market
Jonker Street Night Market
3.5
km
Church
St. Paul's Hill & Church
2.2
km
Jalan Merdeka
Taming Sari Tower
2.2
km
Church
Christ Church
2.2
km
Dutch Square Or Red Square
Stadthuys
2.2
km
Shopping Area
Dataran Pahlawan Melaka Megamall
2.2
km
Jalan Gereja
Malacca Clock Tower
2.2
km
Museum
Museum of Royal Malaysian Customs Department
800 m
Jalan Merdeka
Muzium TLDM
800 m
Jalan Merdeka
Menara Taming Sari
2.2
km
Museum
Melaka Stamp Museum
1.3
km
Museum
Malay and Islamic World Museum
1.3
km
Jalan Kota Bandar Hilir
Kite Museum
1.3
km
Mall
Mahkota Parade
2.2
km
Jalan Kota
Muzium UMNO Melaka
1.3
km
Jalan Kota
Melaka Islamic Museum
1.4
km
Gallery
Architecture Museum of Malaysia
1.4
km
Jalan Maleka Raya 23
Skydeck at Hatten City Melaka
1.1
km
Museum
Governor's Museum
1.4
km
Church
Saint Francis Xavier Church
3.5
km
Jalan Ujong Pasir
St John's Fort
1.8
km
Square
Windmill Dutch Square Melaka
2.2
km
Museum
Malacca Sultanate Palace
2.2
km
Museum
Illusion 3D Art Museum Melaka
2.2
km
Museum
Baba and Nyonya House
3.5
km
Gallery
The Orangutan House
3.5
km
Nearby
Mosque
Melaka Straits Mosque
480 m
Mosque
Floating mosque outside fence
480 m
Malacca Island
480 m
Restaurants
La Vie En Rose Cafe
90 m
Jalan Baiduri 1 G-52
Lets Go 52
210 m
Jalan Baiduri G-88
Amy Heritage Nyonya Cuisine
1.5
km
75 Jalan Melaka Raya 24 Taman Melaka Raya
Restoran Lee Swee Meng
870 m
No.2 Ground Floor Jalan Melaka Raya 34
Wings Musicafe
1.3
km
No. 49 Jalan Melaka Raya 29 Taman Melaka Raya
Restaurant Lee Swee Meng
890 m
Restaurant
Restoran Nonya Sayang
1.2
km
45 & 47 Jalan Tmr 21
Tay Porridge Restaurant
1.3
km
No 28 Jalan Melaka Raya 20
Nido Cafe Malacca
1.2
km
58A Jalan Melaka Raya 25 (Behind Queenspark Hotel
Mei Lin
1.4
km
98 Jalan Melaka Raya 25
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
limited dining
basic facilities
8.0/10
Great
Rooms
8.1
Location
7.9
Service
7.7
Dining
6.0
Guest reviews
8.0/10
based on 10 reviews
7.6
7.6/10based on 560 reviews
Cyril
United Kingdom,
June
2024
8.2/10
I had a fantastic stay at the hotel! The room was clean, spacious, and had a lovely balcony view. The staff was friendly and helpful. The location was perfect for exploring the shopping areas while still enjoying a peaceful night's rest. The dining options were limited but satisfactory. Overall, a great value for money.
Rooms
9.0
The room was big, clean, and a joy to stay in. It was quiet, spacious, and had a nice view from the balcony.
Service
8.0
The staff was very nice and helpful during my stay.
Location
9.0
The location was clean and uniquely decorated, offering a perfect balance between proximity to shopping areas and peaceful nights.
Dining
7.0
The dining options were limited but the buffet style breakfast was reasonably priced and satisfactory.
Facilities
8.0
The facilities were good, providing everything needed for a comfortable stay.
clean
limited dining
Ronald
United Kingdom,
June
2024
7.4/10
I stayed at the hotel and found it to be a relaxing retreat with spacious and quiet rooms offering a lovely view from the balcony. It was a welcome change from the hustle of central Melaka. The service was attentive and friendly, ensuring a pleasant stay. The location was convenient, close to key attractions like Klebang and Jonker Walk, although the doors tended to slam shut. The dining was basic, not quite up to the standards expected for a 4-star hotel. The facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were quiet and spacious, providing a breath of fresh air compared to central Melaka.
Service
9.0
The service was helpful and friendly, making my stay enjoyable.
Location
7.0
The hotel's strategic location near Klebang and Jonker Walk was convenient for exploring.
Dining
6.0
The dining options were too simple for a 4-star hotel.
Facilities
7.0
The hotel's facilities met basic needs for a comfortable stay.
Nicholas
United Kingdom,
May
2024
7.4/10
My stay at the hotel was overall pleasant, with some positives and negatives to highlight. The rooms were spacious and well-maintained, but the lack of a complete kitchen and delayed housekeeping service were minor inconveniences. The service provided by the staff was friendly and helpful, although communication about available services could have been clearer. The location was convenient for exploring nearby attractions, offering good opportunities for photoshoots. The dining experience, while sufficient, could have offered a wider variety of options for the price charged.
Rooms
8.0
The rooms were spacious and well-maintained, but a complete kitchen would have been a nice addition. The lack of a dust bin except in the bathroom was a bit inconvenient, and housekeeping was only done later in the day.
Service
7.0
The staff at the hotel were helpful and friendly, especially when I needed a refill in the bathroom. However, clear signage or information about available services could have been more visible to guests.
Location
9.0
The hotel's location near Klebang and Jonker Walk was convenient for exploring various attractions. Additionally, the man-made Pulau Melaka offered great photo opportunities.
Dining
6.0
The dining options at the hotel were basic compared to the charges, and there could have been a wider selection available. Despite this, the spread was sufficient, and for an additional fee, it was satisfactory.
Facilities
7.0
The overall experience in utilizing the facilities seemed decent.
Harry
United Kingdom,
March
2024
8.4/10
I was pleasantly surprised by the spacious and comfortable rooms that were just opposite the fountain, making it a great stay. The service was splendid and very welcoming, although some staff were on leave during the festive week. The location was perfect, near the shopping areas but still quiet for a peaceful night's rest. The dining experience had its drawbacks with limited food choices, but the facilities were top-notch.
Rooms
9.0
The rooms were amazing, big, and very comfy.
Service
8.0
The service was very nice and helpful.
Location
9.0
The location is perfect, near the shopping areas yet peaceful for rest.
Dining
7.0
The dining was great, but lacked varied food options.
Facilities
9.0
The facilities were well-maintained with guards in the parking lot.
Denise
United Kingdom,
March
2024
6.0/10
Staying at the Platinum Hotel and Suites was a pleasant experience overall. The rooms provided a refreshing change compared to central Melaka. However, my room faced some issues with bad conditions. The service, although staff always had a smile, was a bit slow in clearing tables and topping up food. The location was far from the town but offered ample parking space, albeit with a slight odor. The dining options were limited and not very tasty. The facilities, however, met expectations.
Rooms
6.0
The rooms felt like a breath of fresh air after being in central Melaka previously.
Service
7.0
The staff was friendly but a bit slow in clearing tables and topping up food.
Location
5.0
The location, although far from the town, offered ample parking space with a slight odor.
Dining
5.0
The dining options were limited and not very tasty.
Facilities
8.0
The facilities at the hotel met expectations.
clean
limited dining
Ruth
United Kingdom,
January
2024
6.4/10
The hotel offers extra-large rooms that are beautifully decorated, although room readiness can be delayed due to late check-outs. The service is attentive and responsive, especially when it comes to guest requests for amenities like shampoo. The location on Pulau Melaka provides a unique experience, though it may be slightly off the beaten path in terms of accessibility. Overall, the hotel provides a spacious and well-decorated accommodation option at a good value.
Rooms
8.0
The rooms are very large and nicely decorated.
Service
7.0
The service was attentive and responsive, especially with refilling amenities quickly.
Location
6.0
Located on Pulau Melaka, offering a unique experience but may be a bit off the beaten path.
Dining
6.0
The dining options are varied, but the facilities may need upgrading.
Facilities
5.0
The facilities may need a major upgrade.
Johnny
United Kingdom,
January
2024
7.4/10
I had a mixed experience at the hotel. The rooms were spacious with appropriate facilities, but the lack of balcony was a downside. The service was friendly and helpful, but some staff were on leave during my stay. The location was perfect for access to shopping areas, although it was not very conducive. The dining choices were limited, but the hot sandwiches were a decent option. Overall, it was a comfortable stay that could have been better with minor improvements.
Rooms
8.0
The rooms were spacious and lovely, with appropriate facilities.
Service
7.0
The staff were friendly and helpful during my stay.
Location
8.0
The location was perfect, near shopping areas yet quiet for a peaceful night's rest.
Dining
6.0
The dining choices were limited, but the hot sandwiches were decent.
Facilities
8.0
The hotel had good facilities overall.
James
United Kingdom,
November
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were spacious and had a complete kitchen, which was very convenient. The service was friendly and accommodating, especially when I needed extra toiletries. The location was peaceful yet still close enough to shopping and food options. The dining choices were limited, but overall, it was a good experience.
Rooms
9.0
The rooms are big, spacious, and come with a complete kitchen, making them very convenient.
Service
8.0
The staff was friendly and helpful, quickly addressing any requests I had during my stay.
Location
8.0
The hotel is away from the busy town area but is just a short ride away from shopping and food places.
Dining
6.0
The dining options were limited, with mostly breakfast choices catered towards Malaysian cuisine only.
Facilities
7.0
The hotel provides basic facilities, and the indoor pool is a nice feature for relaxation.
Brian
United Kingdom,
October
2023
8.4/10
I had a fantastic stay at this hotel! The rooms are lovely and huge with appropriate facilities, and the staff was nice and friendly. The location is perfect, near the shopping areas yet far enough for a quiet and peaceful night's rest. The dining experience could use some improvement with more variety, but overall a great value for money.
Rooms
8.0
My room was spacious and had a balcony with a nice view.
Service
9.0
The service was top-notch, the housekeeping staff was efficient, and the front desk was friendly and efficient.
Location
10.0
The hotel's location was perfect, strategically placed near shopping areas but away from the town's bustle for a peaceful stay.
Dining
7.0
The dining options were a bit limited and could use more variety.
Facilities
8.0
The facilities were great, especially the spacious lobby and the commercial services available.
William
United Kingdom,
September
2023
6.8/10
My stay at the hotel was quite pleasant overall. The location, close to the city center, provided a strategic advantage, allowing me to enjoy a peaceful night's rest while being conveniently located. The unique decor added character to the clean surroundings. However, the dining options were limited, and the breakfast was too simple for a hotel of this caliber.
Rooms
8.0
I had a room with a lovely balcony overlooking the lake, but it was delayed due to a late check-out by the previous guest. The room size was great and comfortable.
Service
7.0
The security personnel were helpful but could benefit from being more equipped and proactive. On the bright side, the housekeeping staff was responsive when I needed more shampoo in my bathroom.
Location
8.0
The area might not have seemed welcoming at first glance, but the hotel's cleanliness and unique decor made up for it. Being close to the city center while still ensuring a peaceful night's rest was a definite plus.
Dining
5.0
Although the breakfast options were limited and seemed geared towards a specific group, the overall dining experience was not very satisfying for a 4-star hotel.
Facilities
6.0
The hotel had all the essential facilities needed for a comfortable stay, but nothing exceptional. The value for money could be improved in this area.
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